Volunteer Day-Of Information

Please take time to review this important event information below.

Please be on time for your registered shift.
Volunteer group meeting and picture at 9:30 AM!!!

• Parking – Follow signs to the volunteer parking lot. 
• Volunteer Check-In – Follow signs to the volunteer parking lot on the left. If you have a Disabled Person Parking Placard (DPPP), you can park in the VIP parking lot.
• Let your Smile Captain know when you arrive to your assigned zone & stay there unless they ask you to move.
• Lunch will be available 12:00 PM – 1:30 PM in the Volunteer Break Room downstairs & will be delivered to those in the Primate Zone.
• If you need a break or have a question, please let your Smile Captain in your zone know. They will be wearing a yellow shirt and a white Nathaniel’s Hope hat.
• Please become well acquainted with key areas around the event in case a VIP family has questions.
• Remember we are there to serve. Please try to help everyone and be kind! We want to make it a special day for everyone! As we serve our VIP Families and guests, we want to go the extra mile. Please greet VIP families and be ready to help everyone!
• Stay hydrated. Please bring a water bottle, sunscreen, and a hat.
• Please be flexible and open to change. You may be moved to a different area to give others a break.
• If it doesn’t seem like you’re helping that much, remember how much a simple greeting can make an impact.

Thank you for serving and MAKING ‘m SMILE! 

We are counting on you!

If you have any questions or an emergency arises and you are no longer able to volunteer,

please email [email protected].

• Before you enter the zoo – located on the bottom level of the building.
• A VIP Changing Room – located at the bottom level of the building.
• Inside the zoo – Located by the Stage, in the Reptile Building and Primate Area

Become a raving fan and show your love for Nathaniel’s Hope!

Stop by the Nathaniel’s Hope booth and check out the merch we’ll have for sale.

NEED HELP?

Stop a Smile Team leader wearing a yellow t-shirt and white Nathaniel’s Hope ball cap. 

This day is planned in honor of our VIPs, to celebrate them! We pray that God will bless you with lots of smiles!

Remember, “A merry heart doeth good like medicine!” Proverbs 17:22

Click the images below or look up “Nathaniel’s Hope” in the App Store or in Google Play!