
MAKE ‘m SMILE SoCal at The Teaching Zoo
Moorpark, CA 93021
Please take time to review this important event information below.

IMPORTANT DAY-OF-EVENT INFORMATION:
(Please share this info with the person(s) representing your organization the day of the event.)
ARRIVAL: Check in time is between 8:00 am – 9:00 am to receive your wristbands.
You will need to be set up and be ready to greet guests no later than 10:00 AM
• Once items are dropped off, park ONLY in the Exhibitor Parking Lot unless you have a
Disabled Person Parking Placard (DPPP). Event volunteers will be available to help you to
transport items to your area. We recommend that you bring a wagon to transport items.
Volunteers may not be available to assist after the event. All maps/event info can be found on
the Nathaniel’s Hope App. Scan the QR Code to download, then search for “Make ‘m Smile”.
• Remember to bring a pop-up tent (unless you reserved one with us) and weights for the tent,
and any display items, like a tablecloth and signs. Make sure to bring sunscreen and a water bottle.
• You will be provided with 2 event wristbands. If you need additional wristbands, you can purchase them at check-in.
• Wristbands are REQUIRED for all event participants.
• VIP Kids and Adults = Red & White VIP Wristbands. VIP Families = Red Wristbands.
• The event is free for VIPs & their immediate families, and they should have priority at your tent.
• Make ‘m Smile SoCal hours are 10:30 AM – 2:30 PM.
• Please DO NOT tear down your booth until 2:30 PM.
• Lunch will be delivered directly to your tent.
• At the conclusion of the event, packing up and getting your items back to your car is your responsibility.
• Please keep your booth set up until the event ends at 2:30 PM. After breakdown, you’re welcome to enjoy the zoo and its animals until 4:00 PM.
• If there are strong winds, please help us break down the tents. FIRST, cut off any zip-ties on the weights & then collapse the frame.
• If you have questions during the event, you may stop anyone with a yellow Smile Captain shirt.
• Before you enter the zoo – located on the bottom level of the building.
• A VIP Changing Room – located at the bottom level of the building.
• Inside the zoo – Located by the Stage, in the Reptile Building, and in the Primate Zone.
Become a raving fan and show your love for Nathaniel’s Hope!
Stop by the Nathaniel’s Hope booth and check out the merch we’ll have for sale.

Follow us and share your pictures on Facebook, Instagram, and X! Use hashtags #MakeMSmileSoCal #NathanielsHope











